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SERVICE & REPAIRS

Our MG technicians are trained and accredited by the manufacturer, so you can be sure that the people who are working on your vehicle are those who know it best. At Donalds MG we offer the complete package for all your MG aftercare requirements so we can be your ‘one-stop-shop’ for all things MG related.

If you’re unable to get your car to the dealership for a service, we can offer a free collection and delivery service (subject to distance and availability). Ask a member of our team today to find out more.

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MG HS in motion on a highway surrounded by nature.

MG SERVICE PROMISE

All new MG vehicles need to be serviced at regular intervals. Each service should occur every 15,000 miles (or 10,000 miles for 16MY MG3 with Stop/Start) or every year - whichever comes first.

Every MG Dealer and Authroised Repairer is authorised to carry out service and maintenance work in conjunction with the terms of your vehicle's warranty. MG Dealers & Authorised Repairers now also register your service on our Digital Service Record platform, meaning that should you need to request a print off of your service history, they will be able to access your service history for your vehicle, through our national database - regardless if you have been to them before or not (proof of ownership may be required).

We also offer a Service Plan for all MG models, so that you can easily spread the cost of servicing your car over simple monthly payments.

PARTS & ACCESSORIES

Our MG parts department is stocked full with hundreds of parts for when you want them.  In addition to this we also a great range of accessories, catering for all types of models and lifestyles.

Blue MG IM5 parked by the roadside near a modern brick apartment.

MG GUARANTEE

Trained MG technicians
Our technicians have undertaken extensive training in our academy. They will service your vehicle to the highest standards in full compliance with the terms of your vehicle’s warranty.

Genuine MG parts
MG Dealers should only ever fit Genuine MG Parts, which have been designed and tested to our exacting standards.

Courtesy cars
MG Dealers will be happy to arrange a courtesy cars to ensure your experience is as convenient as possible. (These may have to be pre-booked and may be charged additionally).

A digital record of your service
All MG Dealers should register your cars' service onto our national online database - DSR. That way we can see that your car is serviced correctly at the appropriate times and allows us or your dealer to remind you when your next service is due.

An extension to your roadside assistance**
When your cars' service is entered onto our Digital Service Record system by your MG Dealer, it enables us to top up your existing MG Assistance with exactly the same great peace of mind cover you enjoyed from Day 1, for another 12 months**. And all the whilst you keep returning to our network of dealers, we'll keep topping up your MG Assistance!**

A little gift* to say thank you
Once your service is completed and your MG Dealer has uploaded your details onto our Digital Service Record system, as a way of a thank you, they will hand you a special edition Morris the Bear.* Our lovable mascot is named after the founding name of MG - Morris Garages - and changes each year to make him a cute collectable.

SERVICE PLANS

A Service Plan allows customers to spread the cost of their servicing over a number of years, by paying a monthly direct debit. You can also pre-pay for your MG Service Plan in full, should you wish to do so.

• Convenience of fixed, small, manageable monthly payments
• Inflation proof servicing for the duration of the plan - pay for tomorrow’s maintenance at today’s prices
• Removes large bills - The cost of the package eliminates maintenance budgeting worries
• The work is always performed by certified technicians
• Follows manufacturers servicing schedule
• Timely service reminders can be sent via e-mail or text to handheld devices*
• Only factory-authorised parts and fluids are used
• No cancellation, or plan transfer, fees.

Our standard service plan covers our standard schedule service regime, set at 15,000 miles/12 months, giving you the option for peace of mind maintenance for up to 5 year/75,000 miles.

However, for any new car registered from January 2021 (or vehicles less than a year old and under 10,000 miles before the first scheduled service), you have an additional option. Our new Low Mileage Service Plan is capped at 10,000 miles per year and is aimed at customers who annually complete less than 10,000 miles. this therefore reduces the need to replace some components, which may not have deteriorated with mileage and can go to their anticipated age tolerance, and therefore makes the plan much more cost effective.

An MG Service Plan covers the replacement cost of all scheduled parts, including the labour cost. Any items which at the time of servicing, your MG Dealer advises for replacement outside of the scheduled service items (e.g. brakes, tyres, wiper blades etc.) will be at an additional cost.

We can set your plan up at Donalds MG Peterborough.  Please call 01733 834160

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Registered Office

C/O First Hamblin (Eastern) Limited, Papyrus Business Parc, Werrington, Peterborough, PE4 5BH

Company No: 485488 Donald’s Garage Limited. Company No: 5084975 Donalds Garage (Ipswich) Limited. Company No: 5134645 Donalds Garage (Bury St Edmunds) Limited. VAT Reg No: 834870507.

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Financial Conduct Authority

Donalds Garage Limited, Donalds Garage (Ipswich) Limited and Donalds Garage (Bury St Edmunds), is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.