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We’ve been servicing cars for decades. In fact, that was our bread and butter when Mr Donald formed the company before any world-renowned brands were a part of the company. This makes us ideally positioned to offer both all the benefits that come with choosing a family-run local garage, as well as the perks and reassurances of choosing a manufacturer service. As authorised dealerships for Volvo, Mazda, Kia and MG, you can expect the exceptional customer service that you would expect from some of the world's leading car brands. You'll benefit from this attitude regardless of the department are you dealing with or the make or your car - because we can service and MOT any make or model car. Read more in the FAQs section, or if you're ready to get in touch - click 'Make a booking'.

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FAQs

We each rely heavily on our own transport to commute, do the shopping and socialise. So, it’s important to optimise this asset to keep it safe, economical and dependable.  With regular servicing you will help to prevent malfunctions by optimising the engine which in turn helps your pocket by keeping the car fuel efficient and off the hard shoulder!  With every service we also offer a free-of-charge comprehensive vehicle health check which highlights any failing components early on and gives you the opportunity to get them rectified before they cause any further problems.

Guidelines vary with each make and model and you can get your local Donalds team to advise on this, however most modern cars should be serviced once a year or every 12,500 miles.

Use our Online Service Booking Tool to get an estimate or contact your local Donalds branch - just have your registration number and mileage to hand. If you’d like to spread the payments, you can ask about Donalds Easy Pay - three interest free payments, hassle free.

Yes, an essential service is a basic oil and filter service available for any make or model car at all Donalds dealerships. Available from £99 - please click 'Make a booking' to contact us and we'll be in touch to discuss your requirements. We can also MOT any make or model cars (Class 4). Visit our MOT page to find out more.

Yes!  We offer free collection and delivery providing you are within your chosen branch’s ‘C&D’ radius.  Ask a service advisor at your local Donalds branch.  Subject to availability.

Mechanic fixing a car tyre using a power tool.

Insurance & Warranty

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Kia UK offers a 7-year/100,000-mile warranty as standard on all new vehicles, including electric models, with EV batteries covered for 8 years.

The warranty is fully transferable, helping maintain resale value. They also provide free Driveaway Insurance, a £250 Excess Return voucher, and 24/7 Accident Aftercare, ensuring peace of mind and support for all Kia drivers.

Multiple cars parked inside a modern showroom.

Kia Care

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Kia Care is the service plan programme, designed to minimise your car's maintenance cost, whilst ensuring it follows the approved regular servicing.  Spread your payments on a fixed-rate monthly payment plan through Kia care, and you ensure you optimise performance, resale value and realiability.

Vehicle engine maintenance carried out by a mechanic with tools.

Parts & Accessories

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Each Donalds dealership stocks a substantial range of parts and accessories and benefits from the wider network of their respective franchise links to the manufacturer.  If we don’t have the item you can require in stock, it’s likely we can get this quickly - in some cases within 24 hours.


Seasonal Service Recommendations:

Kia Winter Health Check

Find out More about our Winter Health Check at Donalds Kia today.

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Registered Office

C/O First Hamblin (Eastern) Limited, Papyrus Business Parc, Werrington, Peterborough, PE4 5BH

Company No: 485488 Donald’s Garage Limited. Company No: 5084975 Donalds Garage (Ipswich) Limited. Company No: 5134645 Donalds Garage (Bury St Edmunds) Limited. VAT Reg No: 834870507.

© 2026 The Donalds Group, Automotive website provided by Bluesky Interactive Ltd

Financial Conduct Authority

Donalds Garage Limited, Donalds Garage (Ipswich) Limited and Donalds Garage (Bury St Edmunds), is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.