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Service & Repairs

Situated conveniently on the outskirts of Ipswich at one of Suffolk’s premier retail sites, our state-of-art showroom at Futura Park is easy to reach for all your Volvo after care requirements.  Whether you are looking to having your annual service and carried out or require repairs and maintenance, our professional aftersales team are on hand to deliver a standard of service you’d expect from a premium manufacture.

 If you’re unable to get your car to the dealership for a service, we can offer a free collection and delivery service (subject to distance and availability).  Ask a member of our team today to find out more.

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Volvo Service Promise

We like to simplify things as much as possible when it comes to owning a Volvo, that’s why a unique service has been created to ensure exactly that – plus you’ll get the enjoyment out of your car without any worry.  It’s called the Volvo Service Promise.

When you service your Volvo at Donalds, we make a pledge to you and it guarantees a standard of quality, expertise and reassurance.  See below the pillars of this commitment in what we call the

Volvo Service Promise:

Personal Service Contact

Personal Service Contact

You’ll have your very own personal service contact who will be on hand to answer any questions you have  and to offer all the support you need whilst your car is being maintained.

Alternative Transportation

Alternative Transport

We know how important it is to remain mobile so you shouldn’t be left off the road whilst your car is in for a service.  We’ll offer alternative transport solutions which can be booked through your personal service contact.

Volvo Health Check

Volvo Health Check

Our manufacturer trained technicians will connect your Volvo to our diagnostic software to check that all the state-of-the-art safety technology is checked it is fully functioning.  We can also check the status of your car’s battery and many other features of your car to look a watchful eye for any problems that might need some attention now or in the future.  Your personal service contact will discuss the health check with your and explain our green, amber and red scoring system so your fully clear on the health of your Volvo.

Car Wash

Car Wash

Our professional valeting team will wash your car every time it’s in for a service at Donalds Ipswich and clean it not only on the outside, but also give the interior a good vacuum and clean so when your car is ready for collection, it’ll be fresh and ready for your continued use.

Free Software Upgrade

Free Software Upgrade

Volvo’s engineers are constantly working to improve your car even after you’ve been handed the keys and driven off.  So when your car is in with us for a service, it’s a great opportunity for us to plug the car in and ensure all the latest available software is downloaded so you’ve got the best technology running to optimum performance.

Volvo Assistance

Volvo Assistance

No more pain staking pricing is necessary for third party roadside assistance when you’ve opted for a Volvo service at Donalds.  We’ll automatically add Volvo Assistance, Volvo’s 24 hour breakdown cover, to your name and registration.  It’s there for you for something as simple as a flat tyre.

Genuine Service

Genuine Service

Choosing a Volvo service at Donalds ensure your car is maintained by the people who know it best.  Further to this, we only use Genuine Volvo Parts so you’ll be committing to keep your Volvo, a genuine Volvo.

Price Promise

Price Promise

Transparent pricing is important for trust.  So we’ll always provide real value for money and you’ll receive the right service at the right time.  In addition to this, we’ll also match any like-for-like quote for a Volvo service using the correct oil and genuine parts from any garage within 5 miles.

Service Plans

A Volvo Service Plan is a great way to spread the costs of your next service on a interest-free basis and give you peace of mind, knowing this is taken care of.

Whether you’re the proud owner of a brand new Volvo or one that you’ve owned for a number of years, we can offer you a bespoke plan, specific to you and your car – fixing the price of parts, labour and oil for up to 6 years.

You can take the plan out on a period of your choice, from 2,3,4,5 and 6 years and you’ll get all the perks of a Volvo Genuine service including the pillars of our service plan.  

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Volvo Car Tyres

Visit our Volvo car tyres online web shop to find the right tyre for your Volvo. Search by registration and find your tyre size, then choose from a range of makes and sizes. Whether you’re looking for a budget tyre or the very best – we’ll have the right tyre for you. We can offer next day fitting and you don’t have to pay until the tyre is fitted.

Shop Online

Parts & Accessories

Our Volvo parts department is stocked full with hundred of parts for when you want them.  In addition to this we also a great range of accessories, catering for all types of models and lifestyles.  You can browse all the available access for a specific model but clicking on the below link.

Search Accessories

Donalds Garage Limited, Donalds Garage (Ipswich) Limited, Donalds Garage (Bury St Edmunds) Limited and Sycamore (Stamford) Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. Terms and Conditions Apply. All finance applications are subject to status, UK residents only, 18s or over, Guarantees may be required.

Some inbound and outbound telephone calls may be recorded for training and quality purposes

The Donalds Group

Registered Office: Regent House, 80 Regent Road, Leicester, LE1 7NH
Company No:485488 Donald’s Garage Limited
Company No:5084975 Donalds Garage (Ipswich) Limited
Company No:5134645 Donalds Garage (Bury St Edmunds) Limited
Company No:302717 Sycamore (Stamford) Limited
VAT Reg No:834870507
(Stamford) VAT Reg No:120240441