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Servicing

We’ve been servicing cars for decades.  In fact, that was our bread and butter when Mr Donald formed the company before any world-renowned brands were a part of the company.  This makes us ideally positioned to offer both all the benefits that come with choosing a family-run local garage, as well as the perks and reassurances of choosing a manufacturer service.   As authorised dealerships for Volvo, Mazda, Kia and MG, you can expect the exceptional customer service that you would expect from some of the world's leading car brands.  You'll benefit from this attitude regardless of the department are you dealing with or the make or your car - because we can service and MOT any make or model car.  Read more in the FAQs section, or if you're ready to get in touch - click 'Make a booking'.

FAQs

Why service your car?
We each rely heavily on our own transport to commute, do the shopping and socialise. So, it’s important to optimise this asset to keep it safe, economical and dependable.  With regular servicing you will help to prevent malfunctions by optimising the engine which in turn helps your pocket by keeping the car fuel efficient and off the hard shoulder!  With every service we also offer a free-of-charge comprehensive vehicle health check which highlights any failing components early on and gives you the opportunity to get them rectified before they cause any further problems.

How often should i get my car serviced?
Guidelines vary with each make and model and you can get your local Donalds team to advise on this, however most modern cars should be serviced once a year or every 12,500 miles.

How much will it cost?
Use our Online Service Booking Tool to get an estimate or contact your local Donalds branch - just have your registration number and mileage to hand. If you’d like to spread the payments, you can ask about Donalds Easy Pay - three interest free payments, hassle free.

My car is a different make to cars sold by Donalds, can you still service or MOT my car?
Yes, an essential service is a basic oil and filter service available for any make or model car at all Donalds dealerships.  Available from £99 - please click 'Make a booking' to contact us and we'll be in touch to discuss your requirements.  We can also MOT any make or model cars (Class 4). Visit our MOT page to find out more.

Getting my car to you is difficult, can you collect?
Yes!  We offer free collection and delivery providing you are within your chosen branch’s ‘C&D’ radius.  Ask a service advisor at your local Donalds branch.  Subject to availability.

WHEEL ALIGNMENT CHECK

(Ipswich branch only)

Just something as simple as hitting a pothole or catching the curb can knock your wheel alignment (tracking) out of place.  This can accelerate or create irregular wear on your tyres, consequently increasing your fuel consumption or reducing the tyre’s legal life duration.

Donalds Ipswich can conduct a simple tracking check to ensure your tyres are hitting the surface evenly and can correct any alignment that is necessary.  Click the enquire button to find out more about wheel alignment at Donalds Ipswich.

Service Plans

A service plan can offer you peace of mind when it comes to the servicing costs. Available on both newly purchased cars or existing ownership, you can split the cost of your annual service over flexible monthly payments.  

We’ll help you to get a monthly breakdown cost suitable to your car’s mileage, ownership length and make/model.  

Once you’ve approved and your direct debit is set up, simply wait until your next service is due then contact us to book your car in - with the added peace of mind that the costs have already been taken care of.

 

Contact Us

Parts & Accessories

Each Donalds dealership stocks a substantial range of parts and accessories and benefits from the wider network of their respective franchise links to the manufacturer.  If we don’t have the item you can require in stock, it’s likely we can get this quickly - in some cases within 24 hours.

Whether you are looking to add an accessory to your car for practical purposes of just for aesthetic enhancement, we can supply.  Use the below links to search accessories for your respective car make:

Donalds Garage Limited, Donalds Garage (Ipswich) Limited, Donalds Garage (Bury St Edmunds) Limited and Sycamore (Stamford) Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers and may receive a commission from them for the introduction. Terms and Conditions Apply. All finance applications are subject to status, UK residents only, 18s or over, Guarantees may be required.

Some inbound and outbound telephone calls may be recorded for training and quality purposes

The Donalds Group

Registered Office: Regent House, 80 Regent Road, Leicester, LE1 7NH
Company No:485488 Donald’s Garage Limited
Company No:5084975 Donalds Garage (Ipswich) Limited
Company No:5134645 Donalds Garage (Bury St Edmunds) Limited
Company No:302717 Sycamore (Stamford) Limited
VAT Reg No:834870507
(Stamford) VAT Reg No:120240441