Why Choose Us?

Why Choose The Donalds Group?

There is an overwhelming choice available in the marketplace for your car related requirements, so it’s perfectly acceptable if you’re thinking ‘Why should I choose Donalds?’ We hope the below few points should help you make up your mind:

10 Reasons to choose us for Sales:

1) Multi-Franchise Dealership
We want to help you choose the right car for you. Choose form a selection of new cars from five different global brands and an plethora of previous owned models of all makes.

2) 65 years still going strong!
It’s no coincidence that after all these years customers throughout East Anglia are still turning to us to begin their journey into a new car. We’ve developed a reputation throughout the region that shouts trust, choice and satisfaction.

3) Experienced and friendly Sales Staff
Our sales team are on hand to help guide you through this big decision and will be able to advise on every step of your journey – from specification to financing the vehicle.

4) Four convenient locations throughout East Anglia
From our headquarters in Peterborough where it all began, to Ipswich, Bury St Edmunds and Stamford – our four dealerships all have glittering showrooms where you can touch, feel and explore the latest models of your chosen range. All have waiting facilities, free tea and coffee and complimentary WiFi so you can take as long as you want to make this key decision.

5) Choice of national and dealer offers
We all want to best possible deal that’s out there – that’s why we can honour any qualifying campaign set by our manufacturers as well as offer dealer specials. Visit our offers page now or ask one of our sales team for the latest deals.

6) Fleet solutions and Motability Scheme offered
If you are a business looking to build or add to a fleet, or someone that is entitled to the Motability scheme – we can assist in your enquiry and advise.

7) New or Used
As well as stocking a large number of unregistered vehicles and able to order in a bespoke specification, we also house a terrific range of previous owned vehicles – many of which come their an extensive manufacturer promise to give you total peace of mind in your purchase.

8) Approved Aftersales Facilities
We’d love to become a one-stop shop for all your car related requirements – whether it’s booking your vehicle in for it’s annual service, or looking to get it through the MOT, our reliable aftersales facilities will be just a call away.

9) Range of financing options available
There’s a great range of different ways to purchase your vehicle to suit a variety of different individuals. Whether you want to own the vehicle outright or do a long term hire, our range of finance options will ensure there’s an option to suit your current situation.

10) Accreditation 
Donald’s Garage Limited, Donalds Garage (Ipswich) Limited, Donalds Garage (Bury St Edmunds) Limited, Sycamore (Stamford) Limited are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority and which is permitted to advise on and arrange general insurance contracts.

10 Reasons to choose us for aftersales:

1. Manufacturer approved by each of our five franchises
We are authorised and approved repairers for Mazda, Kia and Volvo – in turn, meeting the criteria set by these global manufacturers in order to trade and represent their name.

2. All technicians have undergone stringent training regimes to become qualified
We don’t just welcome anyone off the street into our workshop! Our technicians have each had to study and train hard to go through their apprenticeships, before doing it all over again with their respective brands to prove to the manufacturer that there is no one else out there who knows their vehicles better.

3. Visual Health Checks
Your safety is our priority so in addition to any other work that is being carried out, we’ll carry out a 32 item visual health check to ensure your there are no unexpected surprises further down the line, once you have left the dealership.

4. Genuine Parts
Your vehicle was put together with a specific part for a very good reason – for optimisation! So, it makes no sense to turn your pride on wheels into a cheap equivalent bit-by-bit by using non-genuine parts. Therefore, we’ll only use genuine parts on your car to ensure it’s running how it was intended.

5. Competitive and Clear Prices
We’ll ensure that whatever work needs to be carried out on your car, you’ll know exactly what it’s going to cost beforehand so you can give us the go ahead. We try to be as competitive and transparent with our pricing as possible – why not test this out by visiting our online service booking tool for an instant/no obligation quote on your next service.

6. Ease and Comfort in your experience
Get a quote online and book it from the comfort of your arm chair at home. For the day of the work, we can offer collection and delivery or a courtesy vehicle (subject to availability and T’s & C’s). If you’re bringing the car round in person, you can relax in our customer waiting areas with a quality cup of free coffee whilst you watch TV or take advantage of our complimentary WiFi.

7. Recalls and Software Upgrades
We’ll contact you if your vehicle requires any upgrades or updates so you can focus on enjoying driving.

8. Guarantee on Parts
24 months on fitted parts, 12 months on over the counter parts as standard.

9. Free wash and Vacuum on all services
A clean car on return to you.

10. Comfort lounge whilst you wait

If you're thinking about waiting within the dealership whilst your vehicle undergoes a service, repair or MOT you can take advantage of our Customer comfort lounge's at each of our four sites.  Equipped with free tea and coffee making facilities, free WIFI and a television