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Donald’s Garage Ipswich named as one of Volvo’s top performers

First awarded the accolade in 2014, Ipswich-based Donald’s Garage has again scooped a Volvo Regional Dealer of the Year award, acknowledging the dealership as one of the top performers in the UK.

Currently located on West End Road, Donald’s Regional Dealer of the Year 2016 accolade was determined using key performance indicators from a variety of measures including new car sales, used car sales, parts and accessories sales and customer satisfaction.

The award comes as Donald’s recently announced its plans to build a flagship Volvo outlet, in one of Ipswich’s most sought-after retail parks. Scheduled to open early 2018, the dealership at Futura Park, Nacton, will be the region’s first state-of-the-art dealership, designed to meet the specifications of Volvo’s ‘Retail Experience’ standard.

The Volvo Retail Experience concept is a showcase for the brand’s Scandinavian design philosophy and, like its cars, effortlessly combines a cool and stylish exterior with a warm and welcoming interior.

Daniel Le Cocq, Donald’s general manager, commented on the win: “This is a fantastic achievement for the entire team who work incredibly hard to deliver high levels of service to our customers. As an all-round measurement of the business, the award underlines how important all roles are within the dealership. Everyone here works together as a team to continually meet our customer’s requirements so we’re naturally delighted to be recognised for our efforts,”

Jon Wakefield, managing director, Volvo Car UK said: “It’s hugely rewarding for us to be able to acknowledge the stand-out performers within our dealer network throughout the year as part of the Dealer of the Year challenge. The winning dealerships have all demonstrated outstanding levels of service and commitment to their customers on behalf of Volvo, and I hope they take great pride in their awards.”

Added: 17 February 2017

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