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Swedish families help Volvo Cars develop autonomous drive cars

12/12/2017

Volvo Cars will from today start developing its autonomous drive cars with help from Swedish families who will test its cars on the public roads of Gothenburg and feed back their impressions to Volvo Cars engineers.

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Christmas Open Hours 2017

08/12/2017

Here they are - our opening hours over the Christmas break.

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Watch out for deer on the roads

06/12/2017

Motorists are being warned that collisions between deer and vehicles tend to peak at this time of year.

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How to tell a bargain from a banger

06/12/2017

With the summer holidays well behind us, Christmas not yet on the horizon, and forecourts full of pre-owned cars traded in for the latest ‘67’ plate model, many car owners are thinking about trading up to a newer vehicle.

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First time buyers favour new models

06/12/2017

New research has identified a change in the way new drivers look at buying their first car, due to the range of attractive finance packages now available from dealerships.

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Don’t put all the pressure on your TPMS

06/12/2017

Drivers should not rely solely on their Tyre Pressure Monitoring System to ensure safety of their tyres, tyre safety experts have warned.

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Adapt your driving style for the winter months

06/12/2017

As colder weather and darker nights approach, drivers should prepare their cars for winter to reduce the risk of an accident or an unnecessary repair bill.

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Keep your car safe from thieves with recall check

06/12/2017

Motorists are advised to keep their vehicle software up-to-date with manufacturer recalls, to protect themselves against the growing trend of key code hacking.

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Franchised dealers seen as safest place to service a car

06/12/2017

Franchised dealers are overwhelmingly regarded as best in class for vehicle servicing, a new survey has revealed.

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KIA CEE’D AND SORENTO ARE VICTORIOUS IN 2018 WHAT CAR? USED CARS AWARDS

24/11/2017

Popular models awarded at WhatCar? Used car award.

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Volvo Cars celebrates start of Volvo Ocean Race and supports fight against ocean plastics with special V90 Cross Country

02/11/2017

Volvo Cars, the premium car maker, today reveals a special version of its award-winning V90 Cross Country all-road estate to celebrate the start of the 2017/18 Volvo Ocean Race.

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Revealed: best time to renew your car insurance

27/10/2017

Drivers could beat rising premiums and cut their costs significantly, simply by not leaving it until the last minute to renew their car insurance.

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New guidance for drivers buying their first car

27/10/2017

The Motor Ombudsman has launched a new online guide, “#JustPassed”, to make car buying and servicing easier for new drivers.

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How to safely secure a load on your vehicle

27/10/2017

Thousands of collisions occur every year due to objects falling from vehicles. Now the Institute of Advanced Motorists’ RoadSmart division has published some tips for securing a load correctly.

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Forgetful motorists pay £35 million in MOT fines!

27/10/2017

Drivers who fail to renew their MOT on time have been fined a total of more than £35 million in the past five years.

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Diesel reports are ‘misleading’ motorists

27/10/2017

Despite reports that average diesel used car prices have fallen in recent months, new research has found that they are in fact increasing.

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UK car buyers to benefit from new emissions tests

27/10/2017

Motorists are set to benefit from more realistic emissions and fuel economy performance data after two new EU car tests came into force last month, replacing a single test that hadn’t been updated for 20 years.

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Motorists switch cars ‘more often than mobile phones’

27/10/2017

The length of time motorists own a car has fallen rapidly in recent years, and now they are likely to change more often than they change their mobile phone, their tablets or even their mattresses and bedding.

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Polestar unveils its first car

19/10/2017

Polestar has unveiled its first car – the Polestar 1 – and reveals its vision to be the new electric performance brand

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New XC40 completes global Volvo line-up for fast-growing premium SUV segment

29/09/2017

Volvo Cars, the premium car maker, today further expands its line-up of SUVs with the launch of its new XC40 small premium SUV in Milan, Italy.

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Donalds Kia reveals pricing and specifications for All-New Stonic CUV

19/09/2017

Donalds Kia releases first details of the specifications and pricing for the all-new Stonic, the company's first offering in Europe's booming small CUV/SUV market. Stonic will go on sale on October 23 with order books now open at Donalds.

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Volvo Cars’ new XC40 delivers a confidence-inspiring SUV designed for city living

01/09/2017

Volvo Cars, the premium car maker, will bring a new standard of safety and user experience to the small premium SUV segment with the launch of the new Volvo XC40 this autumn.

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Volvo Cars declares the end of clutter inside the new XC40 small SUV

24/08/2017

Volvo Cars today declares the forthcoming XC40 will spell the end to a problem faced daily by drivers around the globe: a lack of suitable and functional storage space inside their car.

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Highway Code ‘falls short’ on stopping distances

23/08/2017

Brake, the road safety charity, is calling on the Government to increase stopping distances in its next update to the Highway Code because drivers' thinking time has been under-estimated.

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End of the road for petrol and diesel cars?

23/08/2017

The Government has unveiled a proposal to end the sale of all new conventional petrol and diesel cars and vans by 2040, as part of plans to improve air quality.

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Top caravanning hacks you shouldn’t leave the house without

23/08/2017

Caravanning can be one of life’s great pleasures – but it’s not without its pitfalls and now the Camping & Caravanning Club has drawn up a list of some top hacks to make a caravan holiday easier and more enjoyable.

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Automatic transmissions becoming more popular

23/08/2017

As congestion on UK roads continues to drive motorists’ frustration levels through the roof, interest in automatic cars is shifting up a gear according to automotive data experts HPI.

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First journey success for car fuelled by whisky residue

23/08/2017

The first car in the world to be fuelled by a whisky residue biofuel has just completed its first journey on the roads of Scotland.

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Top tips for a smooth rental experience this summer

23/08/2017

The British Vehicle Rental & Leasing Association has provided some tips and advice for holidaymakers planning on renting a car this summer.

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DVLA trials new Amazon Alexa service

23/08/2017

Motorists can now access up-to-the-minute information from the DVLA about their vehicle tax and MOT status through Amazon’s Alexa service.

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Comfort and refinement is what new car buyers want

23/08/2017

New car buyers are placing huge importance on the interiors of their next purchases – ahead of price, exterior styling and fuel economy, according to research by What Car?

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Express your individuality with the new Volvo XC40 small SUV

21/07/2017

With dozens of possible exterior and interior colour combinations, the choice of the individual is at the centre with the new colourful Volvo XC40, Volvo Cars’ first ever entry in the small premium SUV segment.

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Trust more important than price for used car buyers

18/07/2017

Consumers rate trust in the dealer ahead of price when it comes to buying a used car, according to a survey of 18,000 AA members on the most important purchase considerations.

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Experience the evolution of the dynamic Swedish SUV at Donalds Volvo Ipswich’s XC60 launch event

18/07/2017

Having recently been crowned 'Best Premium SUV' at the Auto Express New Car Awards 2017, Donalds Volvo Ipswich will be hosting a two-day customer reveal event to mark the arrival of the stunning new Volvo XC60 at its dealership.

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New ‘do not disturb while driving’ feature for iPhones

18/07/2017

Apple has announced that its iOS 11 software update will include a new Do Not Disturb While Driving mode for iPhones.

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Back-seat drivers cause the most in-car arguments

18/07/2017

With the great summer getaway just around the corner, a YouGov survey has found that 38% of drivers regard the unwanted comments of back-seat drivers as the main cause of in-car arguments.

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How to drive safely around horses

18/07/2017

Horses are powerful animals and have extremely heightened senses. They are also ‘flight’ animals, and can revert to their natural instincts at any time. The outcome of this can be extremely challenging for riders and other road users.

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Medicines warning as hay fever season approaches

18/07/2017

Hay fever sufferers should check their medicines carefully before getting behind the wheel, and be aware of the possible effects these drugs can have on their driving.

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London Mayor unveils transport strategy

18/07/2017

The Mayor of London, Sadiq Khan, has set out wide-ranging plans to transform London’s transport network.

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Volvo XC60 crowned 'Best Premium SUV' at Auto Express Awards

28/06/2017

The Volvo XC60 has been voted 'Best Premium SUV' at the Auto Express New Car Awards 2017.

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All-new Mazda MX-5 RF named Roadster of the Year at the 2017 Auto Express New Car Awards

28/06/2017

The all-new Mazda MX-5 RF has been named Roadster of the Year by Auto Express in their annual awards. With the MX-5 convertible having taken the title for the last two years, the current generation of MX-5 has claimed this coveted title at the Auto Express New Car Awards for the third year in succession.

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Donald’s Garage Ipswich sponsors motorsport challenge day for local school

22/06/2017

Ipswich-based Volvo dealership, Donald’s Garage, is sponsoring Orwell Park School’s Motorsport School Team Challenge later this month as part of a focus on bridging the gap between local businesses and schools.

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Be aware of current European motoring laws this summer

07/06/2017

Driving abroad poses a number of risks and not just because it is likely to involve on the other side of the road. Many people lack a general awareness of current European motoring laws.

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How to get the most out of your sat nav

07/06/2017

Satellite navigation systems are a must have these days, but many road users fail to use this travel companion correctly or safely.

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Take extra care with your dog in the car this summer

07/06/2017

It is dangerous and illegal to leave an animal in a hot vehicle. So how can owners ensure their pets are safe and comfortable on car journeys this summer?

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Sharp rise in use of online vehicle recalls tool

07/06/2017

The Motor Ombudsman has recorded a substantial rise in the use of its online Vehicle Recalls tool.

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New littering rules put the onus on vehicle owners

07/06/2017

Litter louts could be hit with £150 fines as part of new plans to tackle rubbish in England, almost double the current £80 penalty.

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Poorly fitted child car seats put 8 out of 10 kinds in danger

07/06/2017

More than eight out of ten drivers may be putting children’s safety at risk by failing to correctly fit child car seats, a new study has found.

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Volvo Cars Partners with Google to build android into next-generation connected cars

17/05/2017

Volvo Cars, the premium car maker, has announced a close partnership with Google, one of the world’s largest technology companies, to develop the next generation of its award-winning in-car infotainment and connectivity solution based on Android, offering access to a wide array of apps and services. It will launch on new Volvo models within two years.

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Younger drivers prioritise comfort over safety

15/05/2017

When it comes to their cars, under-35s appear to be prioritising comfort over safety. That’s according to a survey of more than 1,000 car owners about the items they keep in their vehicles and their knowledge of car maintenance and safety, which revealed a huge disparity between younger and older drivers.

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WELCOME TO DONALDS KIA BURY ST EDMUNDS

We are the authorised Kia car franchise for Bury St Edmunds in Suffolk and surrounding areas.

With a dedicated showroom displaying the latest new models from the Kia range, we offer the complete package of new and used sales, parts, service and MOT from our premises located on Bury St Edmund’s Moreton Hall Industrial Estate.

As your local Kia dealership, the following are just some of the towns and surrounding villages that we cover: Bury St Edmunds, Elmswell, Woolpit, Stowmarket, Lavenham, Long Melford, Sudbury, Clare, Haverhill, Mildenhall, Brandon, Mundford, Ixworth, Thurston, Stanton, Walsham le Willows, Bacton, Stonham Aspal, Debenham, Eye.

Testimonials

The new car is superb, we were impressed with the previous two Volvo XC60’s, but this one is such a step up in quality and is so smooth and quiet.  I have just completed the first wash, and the changes to the bodywork and fittings are really noticeable.  I did e-mail Michael to thank him for his professionalism once again in his dealings with us in this changeover - we certainly did not expect to be driving the new XC60 so soon, but are so pleased that we are!  Also, we just want to compliment you on your whole team in Ipswich, everybody is so friendly and approachable whenever we come into the building.

KW - November - Ipswich

Nowadays, we are all very quick to moan but not so forthcoming with praise. I therefore felt it important to email you to praise your staff at the Bury St Edmunds showroom and in particular Alex Talbot. 

I was looking for a new company car and had narrowed my choice down to four. I can honestly tell you that the final decision was not because of the actual vehicle (although I am delighted with my Kia Sportage) but because of Alex. He really is an excellent salesman without being pushy and nothing was ever too much trouble for him. We are leasing the car but as we are a relatively new company, you cannot imagine the problems we faced at every turn with various forms and paperwork, but Alex never faltered in keeping calm, keeping me informed and doing his utmost to help. I would also add that on any occasion I phoned the showroom to speak to Alex and he was unavailable, without exception, every member of staff I spoke to was courteous, did their utmost to help and always passed on messages.

Even when I collected the car, Alex painstakingly went through all the controls with me (I am not the most technological person) in a manner that was easy to understand but not at any time condescending.

I congratulate you on the calibre of staff you employ, they are an absolute credit to the company and you should be very proud of them. The vehicle has also received many compliments for the way it looks and I am impressed with it as the driver.

KB - October 2017 - Bury St Edmunds

Just a brief note to thank you for your help on purchasing our new car. 
By nature some people in the car industry give the trade a bad name but we are genuinely really pleased with the service from yourself, Michael & The Donalds Group. 
Buying a new car at a good price, and finding somewhere you trust is always daunting task. This task was made simple with you guys. 
Many thanks again, it’s much appreciated. 

AH - September - Peterborough

I was very impressed with not only the quality of the work done and the speed with which it was completed, but also with the positive attitude that you and your staff had to providing me with the best support throughout the time my car was with you. Going 'the extra mile' really made me feel like a valued customer,and I would have no hesitation in fully recommending you to anyone. 

DW - October - Stamford

Had great customer service from Melvin. Helped me find a solution to what budget I could fit. Very caring and attentive, I have heard a lot of bad things about car dealerships in general from any brand/garage/group from friends around me. As a first time - dealership customer I was impressed and very happy with everything!
thanks again Melvin! Helped me get my dream car! CX-3!

Mr J - September 2017 - Peterborough

From the first moment of walking into the dealership the sales executive Alex Talbot introduced himself. He was as a good sales exec. Hhe was not at all [pushy] and answered all of my questions.I have been in the sales side of the motor trade and have worked with sales executives [good and bad] in the past. Alex is up there with the best!!!.


BB - September 2017 - Bury St Edmunds

I and my partner are here in the UK for a brief visit? from Belgium. Yesterday my car, a Mazda Premacy, began to make a very strange rattling sound. Enough to cause me concern. I first looked on your website yesterday and found you have a garage in Ipswich which, being my home town, I contacted by phone. I explained the situation, saying also that Saturday 24th June we return to Antwerp in Belgium a driving journey of at least 6.5 hours not including the ferry. The man with whom I spoke could not have been more helpful and, after much searching online (my Premacy is LHD) said to bring it in this morning at 9AM. Early this afternoon he contacted me to say the car was ready. Luckily the problem was not drastic and he took the time and trouble to explain what had happened. It gave me great peace of mind knowing that everything was OK. Unfortunately I am unable to give you his name but can best describe him as red-headed with a beard. I would like to express my thanks to him through your offices. Although car repairs are never an experience we wish for he made it extremely bearable. Once again my thanks to him.

KS - June 2017 - Ipswich

You are the first person to greet me when I bring my MX-5 for its service and your helpful attitude is much appreciated and is experienced by me from all the Mazda staff I have contact with. Steve, the mechanic, Drew, the valet and John on car cleaning. They were all helpful and nothing was to much trouble - for instance I did not know how to clean inside the roof chamber so Drew took the time to explain how to do it whilst Steve went to fetch the hoover and then cleaned that area - marvellous! Top marks to all of them.

MC - September 2016 - Ipswich

The car is amazing. So smooth and a great drive.
Living where we do I do not want to use it as it will not stay so perfectly clean for long!
We had a lovely time in Melton Mowbray and went for a nice Italian meal in the evening. Was a good idea to break the journey home after the train journey.
Thanks for sorting out the plates. 
Thank you so much for all your help. It is so much better dealing with a nice person rather than a pushy sales person. You were lovely with us both and we really appreciated that. I do hope Donalds appreciate what they have!
 

GS - September 2016 - Peterborough

We live in a day and age where everyone seems very quick to complain and berate people, well I can take delight in the fact that I am not doing either! 

Having purchased a car from your company at the weekend, my partner and I received nothing short of exceptional service from your sales executive, Melvin Paul. From our initial enquiry by email, we were pleasantly surprised to receive a personalised video tour of the car followed by a courtesy call. The video was a huge deciding factor in our purchase and despite the heavy rain in which the video was filmed, Melvin was professional and knowledgable throughout. We swiftly came to view the car in the rain, so not ideal conditions but Melvin was on hand with umbrella’s - trying to help keep us as dry as possible! Sadly, the vehicle couldn’t be test driven on the day as the brakes were decided to be not adequate and needing replacement. Deciding that the car looked like what we were after, Melvin arranged for the car to be serviced, MOT’d and set to have to minor agreed details rectified.
Having dealt with him now several times throughout the week prior to the purchase, he was always exceptionally helpful, impeccably presented and polite. Upon collection of the car, despite turning up in his last hour of work on Saturday and a whole day early! He had checked over the vehicle and took us on a comprehensive test drive prior to us agreeing to purchase. With only one minor item to be addressed (a replacement rear badge) which is on back order from Ford, I can say that my partner and I are very happy with our purchase and would happily recommend the Donald’s groups to our friends and colleagues.

I’m sure you and your company are well aware of his positive attributes and will agree that he is a shining example of how car salesmen should be.

MT - September 2016 - Peterborough

Just to give you an update on MY CAR quite frankly its awesome Ryan ! 
I love it, everything about it, is just perfect inside out – front and rear. 
The look of the car and drive is totally amazing, Mazda have truly exceled themselves and have truly done a good job on the interior and exterior, a well-rounded cleverly sexy put together car. The shape of the bonnet is my favourite along with the rear, love the soft top, and the wheels, it’s a great exciting car to drive, and is getting loads of looks and comments.
 
Thank you so much for your help. 

ALM - September 20116 - Peterborough

My wife and I recently purchased a Mini at your dealership; We wanted to feedback that we were very impressed with the service and communication we received from Chris Webb. I had been looking at Minis for a number of weeks and Chris was able to provide us with a written detailed description of the car, features and pictures within an hour. We travelled for two hours from Oxfordshire and we were not disappointed.  We think he is a great asset to the dealership and we will be using and recommending your dealership to friends and family.


MR - August 2016 - Stamford